:root{font-family:Inter,Segoe UI,Helvetica Neue,sans-serif;color:#1a1d23;background:#f4f6f9}*{box-sizing:border-box}body{margin:0;min-height:100vh}button,input,textarea,select{font:inherit}.app-layout{display:grid;grid-template-columns:240px 1fr;min-height:100vh}.sidebar{display:flex;flex-direction:column;background:#111827;color:#e5e7eb;position:sticky;top:0;height:100vh;overflow-y:auto}.sidebar-brand{display:flex;flex-direction:column;gap:2px;padding:24px 20px 20px;border-bottom:1px solid rgba(255,255,255,.08)}.sidebar-brand strong{font-size:1.15rem;color:#fff;letter-spacing:-.02em}.sidebar-brand span{font-size:.78rem;color:#9ca3af}.sidebar-workspace{margin-top:10px;display:inline-flex;width:fit-content;padding:4px 8px;border-radius:999px;background:#6366f129;color:#c7d2fe;font-size:.72rem;letter-spacing:.04em}.sidebar-nav{flex:1;display:flex;flex-direction:column;gap:2px;padding:12px 8px}.nav-item{display:flex;align-items:center;gap:10px;padding:10px 12px;border-radius:8px;text-decoration:none;color:#d1d5db;font-size:.9rem;font-weight:500;transition:background .15s,color .15s}.nav-item:hover{background:#ffffff0f;color:#fff}.nav-item.active{background:#6366f126;color:#a5b4fc;font-weight:600}.nav-icon{width:20px;text-align:center;font-size:1rem;opacity:.7}.nav-item.active .nav-icon{opacity:1}.nav-separator{padding:16px 12px 4px;font-size:.68rem;font-weight:700;text-transform:uppercase;letter-spacing:.08em;color:#6b7280}.nav-separator:first-child{padding-top:0}.sidebar-footer{padding:16px;border-top:1px solid rgba(255,255,255,.08)}.sidebar-user{display:flex;flex-direction:column;gap:2px;margin-bottom:10px}.sidebar-user strong{font-size:.88rem;color:#fff}.sidebar-user small{font-size:.76rem;color:#9ca3af}.sidebar-actions{display:flex;gap:8px}.locale-toggle,.logout-btn{border:1px solid rgba(255,255,255,.12);border-radius:6px;padding:6px 10px;background:transparent;color:#d1d5db;font-size:.78rem;font-weight:600;cursor:pointer;transition:background .15s}.locale-toggle:hover,.logout-btn:hover{background:#ffffff14}.content-area{padding:28px 32px 48px;overflow-y:auto;min-height:100vh}.mobile-topbar{display:none}.login-page{min-height:100vh;display:grid;place-items:center;padding:24px;background:radial-gradient(circle at top left,rgba(99,102,241,.1),transparent 40%),linear-gradient(180deg,#f4f6f9,#eef1f6)}.login-card{width:min(100%,480px);background:#fff;border:1px solid #e5e7eb;border-radius:16px;box-shadow:0 8px 32px #0000000f;padding:32px}.login-header{margin-bottom:24px}.login-header strong{display:block;font-size:.82rem;letter-spacing:.1em;text-transform:uppercase;color:#6366f1;margin-bottom:8px}.login-header h1{margin:0 0 8px;font-size:1.6rem;line-height:1.2}.login-header p{margin:0;color:#6b7280;font-size:.92rem}.login-form{display:flex;flex-direction:column;gap:14px}.login-form h2{margin:0 0 4px;font-size:1.1rem}.login-form p{margin:0 0 8px;color:#6b7280;font-size:.88rem}.login-form label{display:flex;flex-direction:column;gap:4px}.login-form span{font-size:.84rem;font-weight:500;color:#374151}.login-form input{border:1px solid #d1d5db;border-radius:8px;padding:10px 12px}.login-form input:focus{outline:2px solid #6366f1;outline-offset:-1px;border-color:transparent}.login-actions{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-top:4px}.btn-primary{border:0;border-radius:8px;padding:10px 20px;background:#111827;color:#fff;font-weight:600;cursor:pointer;transition:background .15s}.btn-primary:hover{background:#1f2937}.btn-primary:disabled{opacity:.5;cursor:not-allowed}.btn-link{background:none;border:0;color:#6366f1;font-weight:500;cursor:pointer;padding:0;font-size:.88rem}.login-error{color:#dc2626;margin:8px 0 0;font-size:.88rem}.login-divider{display:flex;align-items:center;gap:12px;margin:24px 0;color:#9ca3af;font-size:.82rem;text-transform:uppercase;letter-spacing:.12em}.login-divider:before,.login-divider:after{content:"";flex:1;height:1px;background:#e5e7eb}.loading-screen{min-height:100vh;display:grid;place-items:center}.loading-spinner{width:32px;height:32px;border:3px solid #e5e7eb;border-top-color:#6366f1;border-radius:50%;animation:spin .6s linear infinite}@keyframes spin{to{transform:rotate(360deg)}}.stats-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(180px,1fr));gap:14px;margin-bottom:20px}.stat-card{display:flex;flex-direction:column;gap:6px;padding:18px;background:#fff;border:1px solid #e5e7eb;border-radius:12px}.stat-label{font-size:.75rem;font-weight:600;letter-spacing:.08em;text-transform:uppercase;color:#6b7280}.stat-value{font-size:1.8rem;font-weight:700;line-height:1;color:#111827}.stat-helper{color:#9ca3af;font-size:.82rem}.list-card{background:#fff;border:1px solid #e5e7eb;border-radius:12px;padding:20px}.badge{display:inline-flex;align-items:center;width:fit-content;padding:4px 8px;border-radius:999px;font-size:.72rem;font-weight:600}.badge.neutral{background:#e5e7eb;color:#374151}.badge.info{background:#dbeafe;color:#1d4ed8}.badge.success{background:#dcfce7;color:#166534}.badge.warning{background:#fef3c7;color:#92400e}.card-header{margin-bottom:14px}.card-header h2{margin:0 0 4px;font-size:1.05rem;font-weight:600}.card-header p{margin:0;color:#6b7280;font-size:.85rem}.toolbar-card{display:flex;flex-wrap:wrap;gap:10px;padding:14px 16px;margin-bottom:18px;border-radius:12px;background:#fff;border:1px solid #e5e7eb}.page-hero{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;margin-bottom:18px}.page-hero h1{margin:4px 0 8px;font-size:2rem;line-height:1.05;letter-spacing:-.03em}.page-hero p{margin:0;max-width:720px;color:#6b7280}.page-kicker{display:inline-flex;padding:5px 10px;border-radius:999px;background:#e0e7ff;color:#4338ca;font-size:.74rem;font-weight:700;letter-spacing:.06em;text-transform:uppercase}.catalog-toolbar{display:grid;grid-template-columns:minmax(0,2fr) repeat(3,minmax(180px,1fr));gap:12px;margin-bottom:16px}.agent-catalog{display:grid;gap:12px}.agent-card{display:grid;grid-template-columns:64px 1fr;gap:16px;align-items:start;padding:18px;border:1px solid #e5e7eb;border-radius:16px;background:linear-gradient(180deg,#fff,#fafbff)}.agent-card-avatar,.studio-agent-avatar{width:64px;height:64px;display:grid;place-items:center;border-radius:20px;background:linear-gradient(135deg,#312e81,#6366f1);color:#fff;font-weight:800;font-size:1.2rem;letter-spacing:.04em}.agent-card-body{display:grid;gap:12px}.agent-card-header{display:flex;align-items:flex-start;justify-content:space-between;gap:16px}.agent-card-header h3{margin:0 0 6px;font-size:1.1rem}.agent-card-header p{margin:0;color:#6b7280;max-width:680px}.agent-card-meta{display:flex;flex-wrap:wrap;gap:12px;color:#6b7280;font-size:.84rem}.studio-shell{display:grid;grid-template-columns:320px minmax(0,1fr);gap:16px}.studio-sidebar,.studio-content{display:grid;gap:16px;align-content:start}.studio-agent-summary{display:grid;justify-items:start;gap:10px;padding:14px;border-radius:14px;border:1px solid #e5e7eb;background:linear-gradient(180deg,#f8fafc,#eef2ff);margin-bottom:12px}.studio-agent-header{display:grid;grid-template-columns:72px minmax(0,1fr);gap:16px;align-items:center;margin-bottom:16px}.studio-agent-hero{display:grid;gap:8px}.studio-agent-hero strong{font-size:1.35rem;line-height:1.1}.studio-agent-hero span{color:#6b7280}.studio-tabs{display:flex;flex-wrap:wrap;gap:8px}.studio-stack{display:grid;gap:16px}.studio-tab{display:inline-flex;align-items:center;justify-content:center;padding:10px 14px;border:1px solid #d1d5db;border-radius:10px;background:#f9fafb;color:#374151;font-weight:600;cursor:pointer;transition:border-color .12s,background .12s,color .12s}.intention-toolbar{display:flex;align-items:end;justify-content:space-between;gap:12px;margin-bottom:16px}.intention-search{flex:1}.intention-list{gap:10px}.intention-row{padding:14px 16px}.wizard-steps{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;margin-bottom:18px}.wizard-step{display:grid;justify-items:center;gap:8px;padding:16px 12px;border:1px solid #e5e7eb;border-radius:14px;background:#f9fafb;cursor:pointer}.wizard-step span{width:34px;height:34px;display:grid;place-items:center;border-radius:999px;background:#e5e7eb;color:#374151;font-weight:700}.wizard-step strong{font-size:.9rem}.wizard-step.active{border-color:#6366f1;background:#eef2ff}.wizard-step.active span{background:#6366f1;color:#fff}.builder-grid{display:grid;grid-template-columns:repeat(6,minmax(0,1fr));gap:8px;align-items:center}.builder-checkbox{display:flex;align-items:center;gap:6px;color:#374151;font-size:.82rem}.wizard-actions{display:flex;justify-content:flex-end;gap:10px}.studio-tab:hover{border-color:#c7d2fe;background:#eef2ff}.studio-tab.active{border-color:#6366f1;background:#eef2ff;color:#312e81}.studio-nav{display:grid;gap:8px}.studio-nav-item{display:flex;align-items:center;padding:11px 12px;border:1px solid #e5e7eb;border-radius:10px;background:#f9fafb;color:#374151;font-weight:600;cursor:pointer;transition:border-color .12s,background .12s,color .12s}.studio-nav-item:hover{border-color:#c7d2fe;background:#eef2ff}.studio-nav-item.active{border-color:#6366f1;background:#eef2ff;color:#312e81}.studio-section{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:16px;align-items:start}.toolbar-card button,.inline-actions button,.inline-actions .inline-link{border:0;border-radius:8px;padding:8px 14px;background:#111827;color:#fff;font-size:.85rem;font-weight:500;cursor:pointer;transition:background .15s}.toolbar-card button:hover,.inline-actions button:hover,.inline-actions .inline-link:hover{background:#1f2937}.toolbar-card button:disabled,.inline-actions button:disabled{opacity:.4;cursor:not-allowed}.inline-actions .inline-link{display:inline-flex;align-items:center;text-decoration:none}.inline-actions{display:flex;gap:8px;margin-top:4px}.content-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px}.workspace-tools{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px;margin-bottom:16px}.single-column{grid-template-columns:1fr}.entity-list{list-style:none;padding:0;margin:0;display:flex;flex-direction:column;gap:8px}.entity-list li{display:flex;flex-direction:column;gap:3px;padding:10px 12px;border-radius:8px;background:#f9fafb;border:1px solid #f3f4f6;transition:border-color .12s}.entity-list strong{font-size:.9rem;font-weight:600}.entity-list span{color:#6b7280;font-size:.82rem;word-break:break-word}.entity-list li.clickable{cursor:pointer}.entity-list li.clickable:hover{border-color:#d1d5db}.entity-list li.active-row{border-color:#6366f1;background:#eef2ff}.form-stack{display:flex;flex-direction:column;gap:12px}.form-stack label{display:flex;flex-direction:column;gap:4px}.form-stack span{font-size:.84rem;font-weight:500;color:#374151}.form-stack input,.form-stack textarea,.form-stack select{border:1px solid #d1d5db;border-radius:8px;padding:10px 12px}.form-stack input:focus,.form-stack textarea:focus,.form-stack select:focus{outline:2px solid #6366f1;outline-offset:-1px;border-color:transparent}.form-stack button{align-self:flex-start;border:0;border-radius:8px;padding:10px 16px;background:#111827;color:#fff;font-weight:500;cursor:pointer}.form-stack button:disabled{opacity:.4;cursor:not-allowed}.detail-stack{display:flex;flex-direction:column;gap:8px}.message-thread{display:flex;flex-direction:column;gap:8px;max-height:420px;overflow:auto;padding-right:6px}.message-bubble{padding:10px 14px;border-radius:12px;border:1px solid #e5e7eb;background:#f9fafb}.message-bubble.customer{background:#fef3c7;border-color:#fcd34d}.message-bubble.agent{background:#eef2ff;border-color:#c7d2fe}.message-bubble strong{display:block;margin-bottom:4px;font-size:.72rem;text-transform:uppercase;letter-spacing:.06em;color:#6b7280}.message-bubble p{margin:0;line-height:1.5;font-size:.9rem}.message-content{display:grid;gap:8px}.message-attachment{display:inline-flex;width:fit-content;align-items:center;padding:8px 10px;border-radius:10px;background:#6366f11f;color:#312e81;text-decoration:none;font-size:.85rem;font-weight:600}.msg-media-link{display:block;max-width:320px;border-radius:10px;overflow:hidden}.msg-media-img{display:block;width:100%;max-width:320px;border-radius:10px;cursor:pointer}.msg-media-video{display:block;width:100%;max-width:360px;border-radius:10px}.msg-media-audio{width:100%;max-width:300px}.msg-audio-container{display:flex;flex-direction:column;gap:6px}.msg-transcription{margin:0;font-size:.82rem;color:#6b7280;font-style:italic;line-height:1.4}.message-chip{display:inline-block;padding:5px 12px;border-radius:16px;background:#6366f11a;color:#4f46e5;font-size:.82rem;font-weight:500}.message-meta{font-size:.78rem;color:#6b7280}.message-buttons{display:flex;flex-wrap:wrap;gap:6px}.message-chip{display:inline-flex;align-items:center;padding:6px 10px;border-radius:999px;background:#e5e7eb;color:#374151;font-size:.78rem;font-weight:600}.inline-code-block{display:block;padding:8px 10px;border-radius:8px;background:#1f2937;color:#e5e7eb;font-size:.76rem;font-family:Fira Code,Consolas,monospace;overflow-x:auto;white-space:pre-wrap;word-break:break-word}.code-textarea{font-family:Fira Code,Consolas,monospace;font-size:.82rem}.button-row{display:flex;flex-wrap:wrap;gap:8px}.detail-panel{display:grid;gap:8px;padding:12px;border:1px solid #e5e7eb;border-radius:12px;background:#f9fafb}.entity-list.compact li{gap:4px}.empty-state{margin:0;color:#9ca3af;font-size:.88rem}.feedback{display:flex;flex-direction:column;gap:6px;padding:14px 16px;margin-bottom:16px;border-radius:10px;background:#fff;border:1px solid #e5e7eb}.feedback.error{border-color:#fca5a5;background:#fef2f2}.auth-error{color:#dc2626;margin:8px 0 0;font-size:.88rem}.resource-notice{margin:0 0 12px;padding:10px 12px;border-radius:10px;background:#f3f4f6;color:#4b5563;font-size:.88rem}.resource-notice.error{background:#fef2f2;color:#b91c1c;border:1px solid #fecaca}.widget-shell{width:100%;min-height:100vh;display:grid;place-items:center;padding:16px;background:#f4f6f9}.widget-card{width:min(100%,420px);min-height:620px;display:grid;grid-template-rows:auto 1fr auto;background:#fff;border:1px solid #e5e7eb;border-radius:20px;box-shadow:0 16px 48px #0000001a;overflow:hidden}.widget-header{display:flex;justify-content:space-between;align-items:center;gap:12px;padding:16px 20px;background:#111827;color:#fff}.widget-header span{color:#fff9;font-size:.82rem}.widget-thread{display:flex;flex-direction:column;gap:8px;padding:16px;overflow:auto;background:#fafbfc}.widget-form{display:flex;flex-direction:column;gap:10px;padding:16px;border-top:1px solid #e5e7eb;background:#fff}.widget-form button{align-self:flex-start;border:0;border-radius:8px;padding:10px 16px;background:#111827;color:#fff;font-weight:500;cursor:pointer}.teams-layout{display:grid;grid-template-columns:320px 1fr;height:calc(100vh - 56px);margin:-28px -32px -48px;overflow:hidden}.teams-list{display:flex;flex-direction:column;border-right:1px solid #e5e7eb;background:#fff;overflow:hidden}.teams-list-header{display:flex;align-items:center;justify-content:space-between;padding:16px 16px 0}.teams-list-header h2{margin:0;font-size:1.1rem}.teams-items{flex:1;overflow-y:auto;padding:8px}.teams-detail{display:flex;flex-direction:column;gap:0;overflow-y:auto;background:#fafbfc}.teams-detail-header{display:flex;align-items:center;gap:16px;padding:20px 24px;background:#fff;border-bottom:1px solid #e5e7eb}.teams-detail-header-info{flex:1;min-width:0}.teams-detail-header-info h2{margin:0 0 6px;font-size:1.15rem}.teams-detail-actions{display:flex;gap:8px;flex-shrink:0}.teams-section{padding:20px 24px;border-bottom:1px solid #f3f4f6;background:#fff;margin-bottom:1px}.teams-section h3{margin:0 0 12px;font-size:.92rem;font-weight:600;color:#374151}.teams-members-list{display:flex;flex-direction:column;gap:6px}.teams-member-row{display:flex;align-items:center;gap:12px;padding:10px 12px;border-radius:10px;background:#f9fafb;border:1px solid #f3f4f6}.teams-member-info{flex:1;min-width:0;display:flex;flex-direction:column;gap:4px}.teams-member-info strong{font-size:.9rem}.test-chat-layout{display:grid;grid-template-columns:340px 1fr;height:calc(100vh - 56px);margin:-28px -32px -48px;overflow:hidden}.test-chat-config{display:flex;flex-direction:column;padding:20px;border-right:1px solid #e5e7eb;background:#fff;overflow-y:auto}.test-chat-config h2{margin:0 0 4px;font-size:1.15rem}.test-chat-info{display:flex;flex-direction:column;gap:8px;margin-top:16px}.test-chat-info-section{display:flex;flex-direction:column;gap:4px;padding:12px;border:1px solid #e5e7eb;border-radius:10px;background:#f9fafb}.test-chat-info-section small{font-size:.72rem;font-weight:600;color:#9ca3af;text-transform:uppercase;letter-spacing:.04em}.test-chat-info-section strong{font-size:.9rem}.test-chat-info-section span{font-size:.84rem;color:#6b7280}.test-chat-window{display:flex;flex-direction:column;background:#fafbfc;overflow:hidden}.test-chat-header{display:flex;align-items:center;gap:14px;padding:14px 20px;background:#fff;border-bottom:1px solid #e5e7eb}.test-chat-header strong{display:block;font-size:1rem}.test-chat-typing{margin-left:auto;font-size:.82rem;color:#6366f1;font-weight:500;animation:pulse-text 1.5s ease-in-out infinite}@keyframes pulse-text{0%,to{opacity:1}50%{opacity:.4}}.test-chat-messages{flex:1;overflow-y:auto;padding:20px;display:flex;flex-direction:column;gap:12px}.test-chat-empty{color:#9ca3af;font-size:.9rem;text-align:center;padding:48px 16px}.kb-scope-icon{flex-shrink:0;width:38px;height:38px;border-radius:10px;display:grid;place-items:center;font-size:.82rem;font-weight:800;color:#fff}.kb-scope-icon.large{width:52px;height:52px;font-size:1rem;border-radius:14px}.kb-scope-icon.small{width:24px;height:24px;font-size:.65rem;border-radius:6px}.kb-scope-icon[data-scope=workspace]{background:#3b82f6}.kb-scope-icon[data-scope=team]{background:#059669}.kb-scope-icon[data-scope=agent]{background:#7c3aed}.kb-scope-preview{display:flex;align-items:center;gap:10px;padding:10px 14px;border-radius:8px;background:#f9fafb;border:1px solid #e5e7eb;font-size:.84rem;color:#374151}.faq-pairs{display:flex;flex-direction:column;gap:12px}.faq-pair{display:flex;flex-direction:column;gap:6px;padding:12px;border:1px solid #e5e7eb;border-radius:10px;background:#f9fafb}.faq-pair-header{display:flex;align-items:center;justify-content:space-between}.faq-pair-header strong{font-size:.78rem;color:#6b7280}.faq-remove-btn{border:0;background:none;color:#dc2626;font-size:1.1rem;cursor:pointer;padding:0 4px}.faq-pair input,.faq-pair textarea{border:1px solid #d1d5db;border-radius:8px;padding:8px 12px;font:inherit;font-size:.88rem}.faq-pair input:focus,.faq-pair textarea:focus{outline:2px solid #6366f1;outline-offset:-1px;border-color:transparent}.test-chat-history{display:flex;flex-direction:column;gap:8px;margin-top:16px;border-top:1px solid #e5e7eb;padding-top:16px}.test-chat-history h3{font-size:.92rem}.test-chat-history-list{display:flex;flex-direction:column;gap:2px;max-height:320px;overflow-y:auto}.policy-task-card{display:flex;flex-direction:column;gap:8px;padding:16px;border:1px solid #e5e7eb;border-radius:12px;background:#fff}.policy-task-header{display:flex;align-items:center;justify-content:space-between}.policy-task-header>div{display:flex;align-items:center;gap:8px}.policy-task-header strong{font-size:.95rem}.policy-task-desc{margin:0;font-size:.84rem;color:#6b7280;line-height:1.4}.policy-task-fields{display:grid;grid-template-columns:2fr 1fr 1fr;gap:10px;margin-top:4px}.policy-task-fields label{display:flex;flex-direction:column;gap:4px}.policy-task-fields span{font-size:.78rem;font-weight:600;color:#374151}.policy-task-fields select,.policy-task-fields input{border:1px solid #d1d5db;border-radius:8px;padding:8px 10px;font-size:.85rem}.policy-task-fields select:focus,.policy-task-fields input:focus{outline:2px solid #6366f1;outline-offset:-1px;border-color:transparent}.policy-task-current{font-size:.82rem;color:#059669}.policy-task-hint{font-size:.78rem;color:#9ca3af;font-style:italic}.inline-delete-btn{border:1px solid #fca5a5;border-radius:6px;padding:5px 12px;background:#fff;color:#dc2626;font-size:.8rem;font-weight:600;cursor:pointer;transition:background .12s}.inline-delete-btn:hover{background:#fef2f2}.inline-delete-btn:disabled{opacity:.3;cursor:not-allowed}.channels-page{display:flex;flex-direction:column;gap:16px}.channels-header{display:flex;align-items:center;justify-content:space-between}.channels-header h1{margin:0;font-size:1.4rem}.channels-header p{margin:4px 0 0;color:#6b7280;font-size:.88rem}.channels-feedback{display:flex;align-items:center;justify-content:space-between;padding:10px 16px;background:#ecfdf5;border:1px solid #a7f3d0;border-radius:10px;font-size:.88rem}.channels-feedback a{color:#6366f1;font-weight:600;text-decoration:none}.channels-tabs{display:flex;gap:4px;border-bottom:1px solid #e5e7eb;padding-bottom:0}.channels-tabs button{border:0;background:none;padding:10px 16px;font-size:.88rem;font-weight:600;color:#6b7280;cursor:pointer;border-bottom:2px solid transparent;margin-bottom:-1px;transition:color .12s,border-color .12s}.channels-tabs button:hover{color:#374151}.channels-tabs button.active{color:#111827;border-bottom-color:#6366f1}.channels-toolbar{display:flex;gap:12px}.channels-search{flex:1;border:1px solid #e5e7eb;border-radius:8px;padding:9px 14px;font-size:.88rem;background:#fff}.channels-search:focus{outline:2px solid #6366f1;outline-offset:-1px;border-color:transparent}.channels-table{background:#fff;border:1px solid #e5e7eb;border-radius:12px;overflow:hidden}.channels-table-header{display:grid;grid-template-columns:2fr 1fr 1.5fr 1fr auto;gap:12px;padding:10px 16px;background:#f9fafb;border-bottom:1px solid #e5e7eb;font-size:.78rem;font-weight:600;color:#6b7280;text-transform:uppercase;letter-spacing:.04em}.channels-table-row{display:grid;grid-template-columns:2fr 1fr 1.5fr 1fr auto;gap:12px;align-items:center;padding:12px 16px;border-bottom:1px solid #f3f4f6;font-size:.88rem;transition:background .1s}.channels-table-row:last-child{border-bottom:0}.channels-table-row:hover{background:#f9fafb}.channels-cell-name{display:flex;align-items:center;gap:10px;min-width:0}.channels-cell-name strong{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.channels-cell-ref{color:#6b7280;font-size:.84rem;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.channels-cell-actions{display:flex;gap:6px}.channels-cell-actions button{border:1px solid #e5e7eb;border-radius:6px;padding:4px 10px;background:#fff;font-size:.78rem;font-weight:600;cursor:pointer;color:#374151}.channels-cell-actions button:hover{background:#f3f4f6}.channels-cell-actions button:disabled{opacity:.3}.channels-cell-actions button.danger{color:#dc2626;border-color:#fca5a5}.channels-cell-actions button.danger:hover{background:#fef2f2}.channels-type-icon{flex-shrink:0;width:34px;height:34px;border-radius:8px;display:grid;place-items:center;font-size:.72rem;font-weight:800;color:#fff;background:#059669}.channels-type-icon[data-type=whatsapp_cloud],.channels-type-icon[data-type=whatsapp]{background:#25d366}.channels-type-icon[data-type=webchat]{background:#6366f1}.channels-type-icon[data-type=instagram]{background:#e1306c}.channels-type-icon[data-type=messenger]{background:#0084ff}.channels-type-icon[data-type=telegram]{background:#08c}.channels-type-icon[data-type=api]{background:#374151}.channels-type-icon[data-type=openai]{background:#10a37f}.channels-type-icon[data-type=anthropic]{background:#d4a574}.channels-type-icon[data-type=groq]{background:#f55036}.channels-wh-form{display:flex;gap:10px;align-items:center}.channels-wh-form input{flex:1;border:1px solid #e5e7eb;border-radius:8px;padding:9px 12px;font-size:.88rem}.channels-test-config{background:#fff;border:1px solid #e5e7eb;border-radius:10px;padding:0}.channels-test-config summary{padding:12px 16px;cursor:pointer;font-weight:600;font-size:.88rem;color:#374151}.channels-test-form{padding:0 16px 16px;display:flex;flex-direction:column;gap:10px}.channels-test-form label{display:flex;flex-direction:column;gap:4px}.channels-test-form span{font-size:.82rem;font-weight:500;color:#6b7280}.channels-test-form input,.channels-test-form textarea{border:1px solid #e5e7eb;border-radius:8px;padding:8px 12px;font:inherit;font-size:.88rem}.modal-overlay{position:fixed;inset:0;background:#00000080;display:grid;place-items:center;z-index:200;padding:24px}.modal-content{background:#fff;border-radius:16px;padding:28px;width:min(100%,640px);max-height:90vh;overflow-y:auto;position:relative}.modal-content h2{margin:0 0 20px;font-size:1.2rem;text-align:center}.modal-close{position:absolute;top:16px;right:16px;border:0;background:none;font-size:1.4rem;cursor:pointer;color:#6b7280;padding:4px 8px;border-radius:6px}.modal-close:hover{background:#f3f4f6}.channel-type-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:12px}.channel-type-card{display:flex;flex-direction:column;align-items:center;gap:8px;padding:20px 12px;border:1px solid #e5e7eb;border-radius:12px;background:#fff;cursor:pointer;text-align:center;transition:border-color .12s,background .12s}.channel-type-card:hover{border-color:#6366f1;background:#f5f3ff}.channel-type-card strong{font-size:.92rem}.channel-type-card span{font-size:.78rem;color:#6b7280;line-height:1.3}.channel-type-icon-large{width:52px;height:52px;border-radius:14px;display:grid;place-items:center;font-size:1rem;font-weight:800;color:#fff;background:#059669}.channel-type-icon-large[data-type=whatsapp_cloud],.channel-type-icon-large[data-type=whatsapp]{background:#25d366}.channel-type-icon-large[data-type=webchat]{background:#6366f1}.channel-type-icon-large[data-type=instagram]{background:#e1306c}.channel-type-icon-large[data-type=messenger]{background:#0084ff}.channel-type-icon-large[data-type=telegram]{background:#08c}.channel-type-icon-large[data-type=api]{background:#374151}.channel-type-icon-large[data-type=openai]{background:#10a37f}.channel-type-icon-large[data-type=anthropic]{background:#d4a574}.channel-type-icon-large[data-type=groq]{background:#f55036}.modal-form-header{display:flex;align-items:center;gap:16px;margin-bottom:20px}.modal-form-header h2{margin:0;text-align:left}.modal-form-header p{margin:4px 0 0;color:#6b7280;font-size:.88rem}.modal-form{display:flex;flex-direction:column;gap:14px}.modal-form label{display:flex;flex-direction:column;gap:4px}.modal-form span{font-size:.84rem;font-weight:500;color:#374151}.modal-form input{border:1px solid #d1d5db;border-radius:8px;padding:10px 14px;font:inherit}.modal-form input:focus{outline:2px solid #6366f1;outline-offset:-1px;border-color:transparent}.modal-submit{border:0;border-radius:10px;padding:12px;background:#6366f1;color:#fff;font-size:.95rem;font-weight:600;cursor:pointer;transition:background .12s;margin-top:4px}.modal-submit:hover{background:#4f46e5}.modal-submit:disabled{opacity:.4;cursor:not-allowed}.dash{display:flex;flex-direction:column;gap:20px}.dash-stats{display:grid;grid-template-columns:repeat(auto-fill,minmax(160px,1fr));gap:12px}.dash-actions{display:flex;flex-wrap:wrap;gap:10px}.dash-action-btn{display:inline-flex;align-items:center;gap:6px;border:0;border-radius:8px;padding:9px 16px;background:#111827;color:#fff;font-size:.84rem;font-weight:600;cursor:pointer;text-decoration:none;transition:background .12s}.dash-action-btn:hover{background:#1f2937}.dash-action-btn:disabled{opacity:.4;cursor:not-allowed}.dash-action-btn.outline{background:#fff;color:#374151;border:1px solid #e5e7eb}.dash-action-btn.outline:hover{background:#f9fafb}.dash-grid{display:grid;grid-template-columns:2fr 1fr;gap:16px}.dash-card{background:#fff;border:1px solid #e5e7eb;border-radius:12px;padding:20px;min-width:0}.dash-card.span-2{grid-column:span 1}.dash-card-header{display:flex;align-items:center;justify-content:space-between;margin-bottom:14px}.dash-card-header h3{margin:0;font-size:.95rem;font-weight:600}.dash-card-link{font-size:.82rem;color:#6366f1;text-decoration:none;font-weight:500}.dash-card-link:hover{text-decoration:underline}.dash-empty{color:#9ca3af;font-size:.86rem;margin:0;padding:12px 0}.dash-table{display:flex;flex-direction:column;gap:2px}.dash-table-row{display:flex;align-items:center;gap:12px;padding:10px 12px;border-radius:8px;text-decoration:none;color:inherit;transition:background .1s}.dash-table-row:hover{background:#f9fafb}.dash-table-avatar{flex-shrink:0;width:36px;height:36px;border-radius:50%;display:grid;place-items:center;font-size:.8rem;font-weight:700;color:#fff;background:#6366f1}.dash-table-avatar[data-tone=success]{background:#059669}.dash-table-avatar[data-tone=warning]{background:#d97706}.dash-table-avatar[data-tone=info]{background:#6366f1}.dash-table-main{flex:1;min-width:0;display:flex;flex-direction:column;gap:1px}.dash-table-main strong{font-size:.88rem;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.dash-table-main span{font-size:.78rem;color:#9ca3af}.dash-table-time{font-size:.76rem;color:#9ca3af;flex-shrink:0}.dash-list{display:flex;flex-direction:column;gap:4px}.dash-list-item{display:flex;align-items:center;justify-content:space-between;gap:10px;padding:8px 10px;border-radius:8px;text-decoration:none;color:inherit;transition:background .1s}.dash-list-item:hover{background:#f9fafb}.dash-list-item strong{flex:1;font-size:.88rem;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.dash-badges{display:flex;gap:4px;flex-shrink:0}.dash-timeline{display:flex;flex-direction:column;gap:0}.dash-timeline-item{display:flex;align-items:flex-start;gap:12px;border-left:2px solid #e5e7eb;margin-left:6px;padding:8px 0 8px 16px;position:relative}.dash-timeline-dot{position:absolute;left:-5px;top:12px;width:8px;height:8px;border-radius:50%;background:#d1d5db}.dash-timeline-dot[data-tone=success]{background:#059669}.dash-timeline-dot[data-tone=warning]{background:#dc2626}.dash-timeline-dot[data-tone=info]{background:#6366f1}.dash-timeline-content{display:flex;flex-direction:column;gap:1px}.dash-timeline-content strong{font-size:.84rem}.dash-timeline-content span{font-size:.78rem;color:#9ca3af}.inbox-layout{display:grid;grid-template-columns:340px 1fr;height:calc(100vh - 56px);margin:-28px -32px -48px;overflow:hidden}.inbox-layout:has(.inbox-info){grid-template-columns:340px 1fr 320px}.inbox-list{display:flex;flex-direction:column;border-right:1px solid #e5e7eb;background:#fff;overflow:hidden}.inbox-list-header{display:flex;align-items:center;justify-content:space-between;padding:16px 16px 0}.inbox-list-header h2{margin:0;font-size:1.1rem}.inbox-refresh-btn{border:0;background:none;font-size:1.2rem;cursor:pointer;color:#6b7280;padding:4px 8px;border-radius:6px}.inbox-refresh-btn:hover{background:#f3f4f6}.inbox-search{padding:12px 16px 0}.inbox-search input{width:100%;border:1px solid #e5e7eb;border-radius:8px;padding:9px 12px;font-size:.88rem;background:#f9fafb}.inbox-search input:focus{outline:2px solid #6366f1;outline-offset:-1px;border-color:transparent;background:#fff}.inbox-tabs{display:flex;gap:4px;padding:12px 16px 0;overflow-x:auto}.inbox-tabs button{border:0;background:#f3f4f6;color:#6b7280;padding:6px 12px;border-radius:20px;font-size:.78rem;font-weight:600;cursor:pointer;white-space:nowrap;transition:background .12s,color .12s}.inbox-tabs button:hover{background:#e5e7eb}.inbox-tabs button.active{background:#111827;color:#fff}.inbox-conversations{flex:1;overflow-y:auto;padding:8px 8px 16px}.inbox-empty{color:#9ca3af;font-size:.88rem;text-align:center;padding:32px 16px}.inbox-conv-item{display:flex;align-items:center;gap:12px;padding:12px;border-radius:10px;cursor:pointer;transition:background .1s}.inbox-conv-item:hover{background:#f9fafb}.inbox-conv-item.selected{background:#eef2ff}.inbox-avatar{flex-shrink:0;width:42px;height:42px;border-radius:50%;display:grid;place-items:center;font-size:.82rem;font-weight:700;color:#fff;background:#6366f1}.inbox-avatar[data-tone=success]{background:#059669}.inbox-avatar[data-tone=warning]{background:#d97706}.inbox-avatar[data-tone=info]{background:#6366f1}.inbox-avatar[data-tone=neutral]{background:#6b7280}.inbox-avatar.large{width:64px;height:64px;font-size:1.1rem}.inbox-conv-info{flex:1;min-width:0}.inbox-conv-top{display:flex;justify-content:space-between;align-items:baseline;gap:8px}.inbox-conv-top strong{font-size:.9rem;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.inbox-conv-time{font-size:.75rem;color:#9ca3af;flex-shrink:0}.inbox-conv-preview{font-size:.78rem;color:#6b7280;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;margin-top:2px}.inbox-conv-agent{font-size:.8rem;color:#6b7280;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.inbox-conv-status-dot{width:8px;height:8px;border-radius:50%;flex-shrink:0}.inbox-conv-status-dot[data-tone=success]{background:#059669}.inbox-conv-status-dot[data-tone=warning]{background:#d97706}.inbox-conv-status-dot[data-tone=info]{background:#6366f1}.inbox-conv-status-dot[data-tone=neutral]{background:#d1d5db}.inbox-conv-meta{display:flex;gap:4px;align-items:center;margin-top:2px}.inbox-conv-channel{font-size:.7rem;color:#9ca3af}.inbox-conv-wait{font-size:.68rem;color:#f59e0b}.inbox-conv-unread{font-size:.68rem;background:#6366f1;color:#fff;border-radius:10px;padding:1px 6px;font-weight:700}.inbox-conv-tag-count{font-size:.65rem;color:#9ca3af}.inbox-chat{display:flex;flex-direction:column;background:#fafbfc;overflow:hidden}.inbox-empty-chat{flex:1;display:grid;place-items:center;color:#9ca3af}.inbox-chat-header{display:flex;align-items:center;gap:14px;padding:14px 20px;background:#fff;border-bottom:1px solid #e5e7eb}.inbox-chat-header-info{flex:1;min-width:0}.inbox-chat-header-info strong{display:block;font-size:1rem}.inbox-chat-header-info span{font-size:.82rem;color:#6b7280}.inbox-chat-header-actions{display:flex;gap:8px;align-items:center}.inbox-action-btn{border:0;border-radius:8px;padding:8px 16px;background:#111827;color:#fff;font-size:.84rem;font-weight:600;cursor:pointer;transition:background .12s;white-space:nowrap}.inbox-action-btn:hover{background:#1f2937}.inbox-action-btn:disabled{opacity:.4;cursor:not-allowed}.inbox-action-btn.secondary{background:#f3f4f6;color:#374151}.inbox-action-btn.secondary:hover{background:#e5e7eb}.inbox-info-toggle{border:1px solid #e5e7eb;border-radius:8px;padding:6px 10px;background:#fff;cursor:pointer;font-size:1rem;color:#6b7280}.inbox-info-toggle:hover{background:#f9fafb}.inbox-tags-bar{display:flex;flex-wrap:wrap;align-items:center;gap:6px;padding:8px 20px;background:#f9fafb;border-bottom:1px solid #e5e7eb;min-height:38px}.inbox-tag-chip{display:inline-flex;align-items:center;gap:4px;font-size:.76rem;font-weight:500;background:#eef2ff;color:#6366f1;padding:3px 10px;border-radius:12px;white-space:nowrap}.inbox-tag-chip.small{font-size:.72rem;padding:2px 8px}.inbox-tag-remove{background:none;border:0;cursor:pointer;font-size:.8rem;color:#6366f1;padding:0 2px;line-height:1}.inbox-tag-remove:hover{color:#4338ca}.inbox-tag-inline-input{border:1px dashed #d1d5db;border-radius:12px;padding:3px 10px;font-size:.76rem;background:transparent;width:80px;outline:none}.inbox-tag-inline-input:focus{border-color:#6366f1;background:#fff;width:120px}.inbox-tag-autocomplete{position:relative}.inbox-tag-suggestions{position:absolute;top:100%;left:0;margin-top:4px;min-width:180px;max-height:220px;overflow-y:auto;background:#fff;border:1px solid #e5e7eb;border-radius:8px;box-shadow:0 4px 12px #0000001a;z-index:50;display:flex;flex-direction:column;padding:4px}.inbox-tag-suggestion{display:block;width:100%;text-align:left;border:0;background:none;padding:6px 10px;font-size:.78rem;color:#374151;border-radius:6px;cursor:pointer}.inbox-tag-suggestion:hover,.inbox-tag-suggestion.active{background:#eef2ff;color:#6366f1}.inbox-tag-suggestion.new-tag{border-top:1px solid #f3f4f6;margin-top:2px;padding-top:8px;font-weight:600;color:#6366f1}.inbox-notes-quick{border-top:1px solid #e5e7eb;background:#fefce8;max-height:180px;display:flex;flex-direction:column}.inbox-notes-quick-header{display:flex;align-items:center;gap:8px;padding:8px 20px 4px}.inbox-notes-quick-header strong{font-size:.78rem;color:#92400e}.inbox-notes-count{font-size:.68rem;background:#fbbf24;color:#78350f;border-radius:10px;padding:1px 6px;font-weight:700}.inbox-notes-quick-list{flex:1;overflow-y:auto;padding:0 20px}.inbox-note-item{padding:4px 0;border-bottom:1px solid #fef3c7}.inbox-note-author{font-size:.72rem;font-weight:600;color:#b45309}.inbox-note-date{font-size:.68rem;color:#d97706;margin-left:6px}.inbox-note-content{margin:2px 0 0;font-size:.78rem;color:#374151}.inbox-notes-quick-input{padding:6px 20px 8px}.inbox-notes-quick-input input{width:100%;border:1px solid #fcd34d;border-radius:6px;padding:5px 10px;font-size:.78rem;background:#fff}.inbox-notes-quick-input input:focus{outline:2px solid #f59e0b;outline-offset:-1px;border-color:transparent}.inbox-messages{flex:1;overflow-y:auto;padding:20px;display:flex;flex-direction:column;gap:12px}.inbox-msg{display:flex;gap:10px;max-width:75%}.inbox-msg.customer{align-self:flex-start}.inbox-msg.agent,.inbox-msg.system{align-self:flex-end;flex-direction:row-reverse}.inbox-msg-avatar{flex-shrink:0;width:34px;height:34px;border-radius:50%;display:grid;place-items:center;font-size:.7rem;font-weight:700;color:#fff;background:#6366f1;align-self:flex-end}.inbox-msg-avatar.agent-avatar{background:#059669}.inbox-msg-body{display:flex;flex-direction:column;gap:4px}.inbox-msg-sender{font-size:.72rem;font-weight:600;color:#6b7280;display:flex;align-items:baseline;gap:8px}.inbox-msg.agent .inbox-msg-sender,.inbox-msg.system .inbox-msg-sender{flex-direction:row-reverse}.inbox-msg-time{font-size:.7rem;font-weight:400;color:#9ca3af}.inbox-msg-content{padding:10px 14px;border-radius:14px;font-size:.9rem;line-height:1.5;word-break:break-word}.inbox-msg-content p{margin:0}.inbox-msg.customer .inbox-msg-content{background:#fff;border:1px solid #e5e7eb;border-bottom-left-radius:4px}.inbox-msg.agent .inbox-msg-content{background:#111827;color:#fff;border-bottom-right-radius:4px}.inbox-msg.agent .inbox-msg-content a{color:#a5b4fc}.inbox-msg.system .inbox-msg-content{background:#fef3c7;border:1px solid #fcd34d;border-bottom-right-radius:4px;font-size:.84rem}.inbox-error{padding:8px 20px;background:#fef2f2;color:#dc2626;font-size:.84rem;border-top:1px solid #fca5a5}.inbox-compose{display:flex;flex-direction:column;gap:8px;padding:12px 20px 16px;background:#fff;border-top:1px solid #e5e7eb}.inbox-compose textarea{border:1px solid #e5e7eb;border-radius:10px;padding:10px 14px;font:inherit;font-size:.9rem;resize:none;background:#f9fafb}.inbox-compose textarea:focus{outline:2px solid #6366f1;outline-offset:-1px;border-color:transparent;background:#fff}.inbox-compose-actions{display:flex;gap:8px;justify-content:flex-end}.inbox-send-btn{border:0;border-radius:8px;padding:8px 20px;background:#111827;color:#fff;font-size:.88rem;font-weight:600;cursor:pointer}.inbox-send-btn:hover{background:#1f2937}.inbox-send-btn:disabled{opacity:.3;cursor:not-allowed}.inbox-info{display:flex;flex-direction:column;background:#fff;border-left:1px solid #e5e7eb;overflow-y:auto}.inbox-info-header{display:flex;align-items:center;justify-content:space-between;padding:14px 16px;border-bottom:1px solid #e5e7eb}.inbox-info-header h3{margin:0;font-size:1rem}.inbox-info-section{display:flex;flex-direction:column;gap:6px;padding:16px;border-bottom:1px solid #f3f4f6}.inbox-info-section:first-of-type{align-items:center;text-align:center}.inbox-info-section strong{font-size:.9rem}.inbox-info-section span{font-size:.84rem;color:#374151}.inbox-info-section small{font-size:.72rem;font-weight:600;color:#9ca3af;text-transform:uppercase;letter-spacing:.06em;margin-top:6px}.inbox-info-badges{display:flex;gap:6px;margin-top:8px}.inbox-info-mode-btns{display:flex;gap:6px}.inbox-info-mode-btns button{border:1px solid #e5e7eb;border-radius:6px;padding:5px 10px;background:#fff;font-size:.78rem;font-weight:600;cursor:pointer}.inbox-info-mode-btns button:hover{background:#f3f4f6}.inbox-info-mode-btns button:disabled{opacity:.4}.inbox-info-item{display:flex;align-items:center;gap:8px;padding:6px 0;font-size:.84rem}.inbox-info-item a{color:#6366f1;font-weight:500;text-decoration:none;font-size:.82rem}.inbox-info-tags{display:flex;flex-wrap:wrap;gap:4px;margin:4px 0}.inbox-info-empty{font-size:.78rem;color:#d1d5db;font-style:italic}.inbox-info-actions{display:flex;flex-direction:column;gap:6px;margin-top:4px}.inbox-action-full{font-size:.78rem;width:100%}.inbox-suggest-btn{display:flex;align-items:center;gap:4px}@media(max-width:980px){.app-layout{grid-template-columns:1fr}.sidebar{position:fixed;left:-240px;z-index:100;transition:left .2s}.sidebar.open{left:0}.content-grid,.workspace-tools,.catalog-toolbar,.studio-shell,.studio-section,.wizard-steps,.builder-grid,.agent-card{grid-template-columns:1fr}.agent-card-header,.page-hero{flex-direction:column}.studio-agent-header{grid-template-columns:1fr}.mobile-topbar{display:flex;align-items:center;justify-content:space-between;margin-bottom:16px;padding:10px 12px;border:1px solid #e5e7eb;border-radius:12px;background:#fff}.mobile-menu-btn{border:0;border-radius:8px;padding:8px 12px;background:#111827;color:#fff;font-weight:600;cursor:pointer}}@media(max-width:640px){.content-area{padding:16px}.stats-grid{grid-template-columns:1fr 1fr}.agent-card-avatar,.studio-agent-avatar{width:56px;height:56px;border-radius:16px}}.intention-fields-panel{padding:16px;border:1px solid #e5e7eb;border-radius:10px;background:#fafbfc}.intention-fields-header{display:grid;grid-template-columns:1.2fr 1.5fr 120px 90px;gap:8px;padding:0 0 8px;font-size:.75rem;font-weight:600;color:#6b7280;text-transform:uppercase;letter-spacing:.04em;border-bottom:1px solid #e5e7eb;margin-bottom:8px}.intention-field-row{display:grid;grid-template-columns:1.2fr 1.5fr 120px 90px;gap:8px;padding:8px 0;border-bottom:1px solid #f3f4f6;align-items:center}.intention-field-row:last-of-type{border-bottom:none}.intention-field-row input,.intention-field-row select{border:1px solid #d1d5db;border-radius:6px;padding:8px 10px;font-size:.84rem;background:#fff}.intention-field-row select{appearance:auto}.intention-field-row input:focus,.intention-field-row select:focus{outline:2px solid #6366f1;outline-offset:-1px;border-color:transparent}
